HELP

Find answers to commonly asked questions here.


Why I am being asked to re-enter payment card details?
Due to security reasons, we do randomly require our customers to revalidate their payment card details for maximum security
Why is my app stuck on loading screen?
We are currently facing issues with some Android devices. However, in most cases, the problem is solved by simply reinstalling the WioPay app. If the problem consists please contact our service at Feedback@wiopay.com
Why can I not add my payment card?
We are currently facing issues with some Android devices. However, in most cases, the problem is solved by simply reinstalling the WioPay app. If the problem consists please contact our service at Feedback@wiopay.com.
How does it work?
After activating your account the next step is installing our user-friendly cashier app WPOS (works on any Android or Apple device). You can even use your own personal device! The app is very easy to use with a simple interface to help you easily navigate through the different orders. Each morning all you have to do is simply opening the app and orders will automatically pop up in front of you.

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